For the mind, body and soul
For the mind, body and soul

Our Policies

24 HOUR CANCELLATION POLICY

Please be courteous and give notice when you cannot keep your appointment.  There is a long waiting list of new and current clients who would appreciate your time slot.

 

Cancellations or rescheduling with less than a 24-hour notice will result in:

  •  $25 charge for 1 hour sessions
  •  $40 charge for 90 minute or 2 hour sessions
  •  Possible forfeiture of gift certificate

1st time:  cancellation fee will be charged

2nd time: service cost and cancellation fee will be charged

3rd time: service cost and cancellation fee will be charged along with possible discharge as a client

 

 

LATE ARRIVAL POLICY

  • Late arrival may result in a shortened session without a reduction in cost. 
  • Late session due to therapist will result in lost time credited to client's account or a pro-rated cost for the session.
  • Failure to arrive within 15 minutes after appointment time is considered a no-show and appointment may be forfeited.  Gift certificate may be forfeited.

 

TIPS

  • Tipping is appreciated, but entirely optional, and may be given as cash, personal check, Zelle, credit or debit card. 
  • Use of credit/debit card will include a $3 convenience fee.

 

PAYMENT

  • Full payment is expected when services are rendered.  
  • Payment may be via cash, personal check, Zelle, credit or debit card.  
  • Use of credit/debit card will include a $3 convenience fee.

 

RETURNED CHECK CHARGES

A returned check fee of $25, in addition to the cost of service, must be paid immediately.

 

GIFT CERTIFICATES/APPOINTMENTS

             Gift certificates are non-transferable.  Massage appointments are also non-transferable unless

             pre-approved by Carol Bundy.

 

 

Contact Me

Tranquility Therapeutic Massage
929 E. Garrison Blvd., Suite 3
Gastonia, NC 28054

Phone: 704-685-3010

Business Hours

Tue-Thu :

11:00 am - 07:00 pm

Fri :

10:00 am - 05:00 pm

Sat :

10:00 am - 03:00 pm

By Appointment Only

MasterCard Visa Cash on delivery Personal check
MasterCard, Visa, Cash, Personal check

Now accepting payment through Zelle

Gift Certificates available

Some restrictions apply

 

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