For the mind, body and soul
For the mind, body and soul

Our Policies

48 HOUR CANCELLATION POLICY

Please be courteous and give notice when you cannot keep your appointment.  There is a long waiting list of new and current clients who would appreciate your time slot.

 

Cancellations or rescheduling with less than a 48-hour notice will result in:

  •  $50 charge for 1 hour sessions
  •  $75 charge for 90 minute or 2 hour sessions

1st time:  cancellation fee will be charged

2nd time: service cost and cancellation fee will be charged

3rd time: service cost and cancellation fee will be charged along with possible discharge as a client

 

Cancellations made within 8 hours or less of scheduled appointment time will result in being charged for full service and must be paid immediately.

 

Please note: If three massage appointments are cancelled consecutively or three are cancelled within a 6-month period, future appointments will be forfeited and
client will be discharged from the practice.
 
 

 

LATE ARRIVAL POLICY

  • Late arrival may result in a shortened session without a reduction in cost. 
  • Late session due to therapist will result in lost time credited to client's account or a pro-rated cost for the session.
  • Failure to arrive within 15 minutes after appointment time is considered a no-show and appointment may be forfeited.  

 

TIPS

  • Tipping is greatly appreciated.  It may be given as cash or personal check.

 

PAYMENT

  • Full payment is expected when services are rendered.  
  • Payment may be via cash or personal check.

 

RETURNED CHECK CHARGES

A returned check fee of $25, in addition to the cost of service, must be paid immediately.

 

APPOINTMENTS

            Massage appointments are Non-transferable (no                      exceptions).

 

              

 

 

Contact Me

Tranquility Therapeutic Massage
929 E. Garrison Blvd., Suite 3
Gastonia, NC 28054

Phone: 704-685-3010

Business Hours

Tue-Thu :

11:00 am - 06:00 pm

Fri :

10:00 am - 05:00 pm

Sat :

10:00 am - 03:00 pm

By Appointment Only

Cash on delivery Personal check
Cash, Personal check

 

Prices subject to change without notice

 

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