Our Policies

24 HOUR CANCELLATION POLICY

Cancellations or rescheduling with less than a 24-hour notice will result in:

•  $25 charge for 1 hour sessions
•  $40 charge for 90 minute or 2 hour sessions
•  Possible forfeiture of gift certificate

LATE ARRIVAL POLICY

• Late arrival may result in a shortened session without a reduction in cost. 
• Late session due to therapist will result in lost time credited to client's account or a pro-rated cost for the session.
• Failure to arrive within 15 minutes after appointment time is considered a no-show and appointment may be forfeited. 
• Gift certificates will be forfeited after second no-show.

TIPS

• Tipping is appreciated, but entirely optional, and may be given as cash, personal check, credit or debit card. 
• Use of credit/debit card will include a $2 convenience fee.

PAYMENT

• Full payment is expected when services are rendered.  
• Payment may be via cash, personal check, credit or debit card.  
• Use of credit/debit card will include a $2 convenience fee.

RETURNED CHECK CHARGES

A returned check fee of $25, in addition to cost of service, must be paid immediately.